STORE POLICY
We at xx-infinite strive to ensure your satisfaction with every purchase. If you’re not completely satisfied, you may return or exchange your item(s) in accordance with the policy below.Eligibility for ReturnsItems must be returned within [insert timeframe, e.g., 30 days] of the delivery date.Items must be unused, unworn, and in their original condition with tags attached.Sale items, gift cards, and personalized products are final sale and not eligible for return.Return ProcessSubmit a Return Request: Email us at [insert your email] with your order number and reason for the return.Ship Your Item(s): Once your return request is approved, ship the item(s) back to us using the provided instructions.Customers are responsible for return shipping costs unless the item was defective or incorrect.Inspection & Refund: Upon receiving your return, we will inspect the item(s). Refunds will be processed to the original payment method within [insert timeframe, e.g., 7-10 business days].ExchangesExchanges are allowed for the same item in a different size or color (subject to availability).To request an exchange, please follow the return process and indicate your preferred item details.Damaged or Defective ItemsIf you receive a damaged or defective item, please contact us within [insert timeframe, e.g., 7 days] of delivery with a photo of the issue. We will provide a replacement or full refund, including shipping costs.Non-Returnable ItemsThe following items cannot be returned:Intimate apparelSale or clearance itemsCustomized or personalized orders
